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GOVERNMENT will continue to roll out electronic platforms to enhance transparency and accountability in public service delivery, Finance Minister, Bwalya Ng’andu, has said.

Dr Ng’andu said Government had made positive steps to implement electronic platforms to enhance transparency and accountability in public service delivery. Electronic platforms, he said,  would not only reduce the cost of doing business, but also enhance information sharing.

Dr Ng’andu said this in a speech read for him by Permanent Secretary, Mukuli Chikuba,  during the Zambia Institute of Banking and Finance Annual Conference in Lusaka yesterday.

The conference is being held under the theme ‘Financial inclusion in an era of digital disruptions- enhancing sector transformation’.

The Minister also said Government had embarked on the communication towers project to enhance universal coverage of both internet and telephone. Government has implemented various digital platforms such as the payment of social cash transfer, national switch and the setting of communication towers which is near completion,” Dr Ng’andu said.

Dr Ng’andu said institutions such as the Smart Zambia were playing a key role in the digital transformation agenda.

He however complained that financial inclusion in Zambia remained relatively low at 59.3 percent. 

“it is therefore cardinal for financial providers to collaborate with government in its quest to increase financial inclusion,” Dr Ng’andu said.

He said to attain significant financial inclusivity in the years to come, financial service providers must invest in financial technologies which would facilitate access for the excluded population to digital platforms.

Dr Ng’andu said digitilisation was already the future of financing.

Speaking earlier Bankers Association of Zambia (BAZ) chairperson, Kola Adeleke, said digital financial solutions provided risks of loss, theft and other financial frauds posed by cash based transactions.

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